We stand behind the quality of our products and guarantee our workmanship. Any defects or errors on our part will result in a replacement at no charge.
Due to all our products are made-to-order so we typically do not accept returns or exchange due to user error such as incorrect selection of sizes, designs, colors, etc.
Advertised images may slightly differ from actual item in terms of color due to the lighting during photo shooting or the monitor’s display.
Hence, please allow the 20% difference between advertised images and the actual item you received.
We process orders on business days which are Monday through Friday and exclude public holidays .
Processing Time: 5 – 15 business days (in regular seasons) or more depends on holiday seasons.
Shipping Time: We use Courierguy for shipping and all shipping is on standard if overnight delivery is required please sent email to info@nationalmats.co.za
Delivery fee across is the country is a minimal fee 0f R100
